FAQ

Common issues and their solutions

Can't renew the license.
Please update Dashboard to the latest version. ($ ntk sys update) Due to the changes in the licensing policy versions prior 4.0.11 are not allowed to manag...
Sat, 23 Oct, 2021 at 11:18 AM
Securing REDIS with password authentication
Since version 5.0.27 of Notakey Appliance CLI tools it is possible to specify password for REDIS distributed cache service.  Enable password for REDIS s...
Wed, 24 Nov, 2021 at 5:55 PM
Running portainer container management
Notakey Authentication Appliance contains builtin plugin container support that can be used to run web based container and  image management. To start p...
Thu, 9 Dec, 2021 at 11:58 AM
Install appliance on Ubuntu instead of Rancher OS
Notakey appliance is primary built for RancherOS and support for Ubuntu is added only in the latest few versions.  1. Install Ubuntu VM with open SSH se...
Tue, 4 Jan, 2022 at 9:50 AM
Setup REDIS service with VRRP
Redis service Provides a common cache, required if clustered mode is in use for NtkAS or any service is balanced using external load balancer. Start RE...
Fri, 11 Mar, 2022 at 6:28 PM