Onboarding with QR code fails with “Operation Failed - Service domain could not be verified.” : support

Onboarding with QR code fails with “Operation Failed - Service domain could not be verified.” Print

Modified on: Mon, 11 May, 2020 at 1:20 PM

To onboard users with QR code you should configure authentication domain with "ntk cfg setc :auth_domain https://2fa.example.com" where 2fa.example.com is your Notakey Authentication Server API FQDN or else automatically detected fallback domain may be used incorrectly for QR codes copied from management dashboard.

If you have configured SRV record for your domain (_notakey2._tcp.example.com), configure authentication domain as "ntk cfg setc :auth_domain example.com".

Note that authentication server service has to be restarted after changes with “ntk as restart”.

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Onboarding with QR code fails with “Operation Failed - Service domain could not be verified.” Print

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